NOTICE: You may experience shipping delays due to COVID-19.

Please know that we're working hard to get your shipments out as quickly as possible, and we appreciate your patience and understanding during these circumstances. You should allow for an additional 1-3 business days for U.S. orders and an additional 2-5 business days for Canadian orders.

Order Tracking

How to track my order?

Check your order status here.

Shipping Prices

Free Shipping on all Orders Over $69 ($49 for Subscribe & Save) & Just $4.95 Flat Rate on Orders Below $69

We offer Free Shipping on all orders over $69 to destinations within the 48 contiguous states. Please see below for shipping polices.

Alaska, Hawaii, U.S. Territories & APO/FPO

  • Orders up to $100: $10 Shipping
  • Orders $100 – $200: $15 Shipping
  • Orders $200 – $350: $22 Shipping
  • Orders over $350: $32 Shipping


We ship FedEx International Economy to Canada. Shipping rates are based on weight and will be displayed in the cart or during checkout. Typical delivery is within 2 to 3 business days, and this service is duty and taxes prepaid. We will collect the appropriate sales tax from you at checkout and FedEx pays the Canadian Border Services Agency on your behalf. We will provide NAFTA certification to FedEx on all products and duty will not be charged. We are Health Canada approved to ship customers a maximum of 3 bottles per each individual product (for example, 3 bottles of PURE SYNERGY®, 3 bottles of Pure Radiance C®, etc.), each time you order.

Shipping Policies

NOTICE: You may experience shipping delays due to COVID-19.

Order placed before 2 pm ET typically ship same business day

Order placed after 2 pm ET typically ship next business day

* Shipments to P.O. Boxes use FedEx SmartPost and take an additional 2-3 days for delivery.

** For most major markets.

International Shipping

PURE SYNERGY® has partnered with the following online supplement merchants to meet the needs of our international customers residing in Malaysia, Norway, Singapore, Taiwan and the United Kingdom. If you are shipping to one of the listed countries, please contact our exclusive distributor partners listed further below.

Exclusive Distributors

Lapis Lazuli Light Society Malaysia
No. 5, Jalan 13 / 149L, Bandar Baru Sri Petaling
57000 Kuala Lumpur, Malaysia
Tel: 603-90586220
Fax: 603-90586225
Website: (Chinese)

Helseriet A/S,
Naustdalsvegen 4
6800 Forde, Norway
Phone:+47 57820377 or +4795940718

Lapis Lazuli Wholefood Pte Ltd
Blk 201 Hougang Street 21 #01-15
Singapore 530201
Phone: (65) 6287 6268
Fax: (65) 6287 0957
Website: (English)

Lapis Lazuli Light
1F., No.12-1, Ln. 107, Sec. 2
Heping E. Rd.
Taipei City 106, Taiwan (R.O.C.)
Phone: 886-2-23255578
Fax: 886-2-23255506
Website: (Chinese)

Old Station Yard, Elsted, Midhurst, West Sussex, GU29 0JT
Phone: +44 (0)1730 813642 or +44 (0)333 4562255


Please contact our Customer Service team if you have any questions.

Monday through Friday 8:30am – 5pm MT.

EMAIL: PHONE: 1-800-723-0277