Customer Service

Contact us by phone, email or live chat.

Phone
(800) 723-0277 or (435) 610-2808
Mon-Fri 8:30 AM to 5 PM MT

Email
customer-service@synergy-co.com

CUSTOMER SERVICE, WITH HEART

Call us and let us remind you what it’s like to have an unhurried conversation with a knowledgeable, fully trained customer support professional. We welcome your communications and calls to us during business hours (and will get back to you as soon as we can when it’s not).

It’s an impersonal world out there, and many companies are cutting corners and making it more and more difficult for their customers to reach a living, breathing human being. Customers have to guess which buttons to push to reach the right department or a live person that can truly help. The result in today’s world is that dialing up a business often becomes yet one more stressful and unfulfilling event in our day.

At Synergy it has always been one of our core values to keep that personal connection with you, our customer — plain ol’ common courtesy, respect, and knowledge. You are part of our Synergy “family” and we treat you as such! We look forward to hearing from you.

We observe the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day and the following Friday
  • Christmas Eve and Day

Meet The Team

April

Originally from Logan, Utah, April has lived in Moab for the past 28 years and has been with The Synergy Company since 2015. She has a son and a daughter, and likes to spend time with family and friends at the pool in summer and hosting BBQ’s at her house on a regular basis. Her most prized Pure Synergy product is Stress Remedy™, since she feels “like it really helps me cope with life and all of its stresses.”

Ginger

Although she was born in San Diego, California, Ginger has been living in Moab since the 1980s, so she’s practically a native, and she’s been with The Synergy Company since 2015. She has a lovely teenage daughter and two furry kids, and loves to ride out on the stunning Moab red rocks in her RZR, create fine art, do portrait photography and graphic design. She also enjoys horseback riding and teaching her daughter to be a good horsewoman. Matcha lattes made with Organic Matcha Power® are a must for Ginger — “I use it 2 or 3 times a day!”

Jeremy

Born and raised in Moab, Utah, Jeremy has been with The Synergy Company since 2019. He and his wife have recreated the Brady bunch with nine children between them. A sports lover, he plays and coaches whenever he can, spends time in the mountains, and enjoys family time. He’s also a Google-maniac and a bookworm and loves to constantly learn new things. He feels more balanced by taking Super B-Complex™ and “filling in the gaps of essential B vitamins that I was not getting regularly.”

Kim

Hailing from Provo, Utah, Kim has lived in Moab since 1994 and worked for The Synergy Company since 2012. She and her six children love to hike, jeep, camp, and enjoy the great outdoors. She can’t live without Pure Synergy Superfood because “it gives me energy, helps me stay focused, and I know that it is providing deep nourishment that my daily diet doesn’t!”

Sydne

A Moab native, Sydne has been with The Synergy Company since 2014. She and her young son love to hang out with family, take care of her plants, and play video games. She regularly takes Organic Blue-Green Algae since it “gives my brain a wonderful boost.”